COVID-19

Dear customers and FW family. 

Latest update.

 

Dear customers and FW family, we are happy to announce in line with government guidelines and our safety measures being now in place our stores will reopen soon. We look forward to seeing you.
 
Since the temporary closure of our stores & warehouses, due to covid-19. We like many other businesses have been working hard to ensure that once we are able to reopen we will do so in the safest manner for all customers & FW team members. We know that we have a big responsibility to all & we are now more than ready to fulfill it.
 
In store, cough & sneeze screens have been fitted to all desk areas & hand sanitizer dispensers are being installed in all doorways. All stores have been instructed how to carry out new cleaning processes for major touch points such as door handles & PDQ machines & safe distance policies are in place to allow comfortable viewing. 
 
Our distribution depots have also been fitted with contactless hand sanitizer dispensers & all of our delivery team have face masks, disposable gloves, full face visors & all our vehicles have antibacterial wipes & hand sanitizer on them. We are implementing safe distance delivery procedures & we have digital thermometers to temperature check staff on a daily basis.
 
We are doing everything in our power to ensure everybody's safety as & when our business can reopen.
 
We know that once we reopen demand will be high & we have ensured that we have pre ordered stock on all of our best selling lines to enable a quick delivery service when we return. In the meantime our website remains open & we will await clarification in the next announcement as to when we can reopen our stores.
 
Until then, stay safe, stay home & protect the NHS!!
 
We look forward to seeing you all when we reopen.


Whilst our stores are shut, our online shop is stocked and we are following government guidelines. We are working hard to ensure that your favourite products are available to buy on our website throughout these trying times.



If you are self isolating alone, and have no support network and need assistance with anything please feel free to call FW Homestores and we will try to help. Please call the number below or email info@fwhomestores.co.uk & we will do our utmost to help.

0345 4677276 We are here.

Since opening our 1st store in 1993, we have never faced a challenge such as this & along with the rest of the country we are facing the challenge head on. We look forward to serving you all again when we are able to.

 

In the meantime, stay safe, look after your loved ones & those around you.

 

Thanks for all your support,

 

Vicky Ward.

Founder & Owner