COVID-19: What we're doing...

Due to the current lockdown restrictions in Wales we will be operating safe distance private veiwings in our Welsh stores. 




Click Here To Find Out More & How To Book a Private Viewing

We hope that all of our customers are staying safe and well during this time and thank you for your patience while our stores have remained closed in line with government guidelines.

Behind the scenes here at FW, our dedicated team have been working very hard to ensure each one of our stores is up to standard and ready for our grand re-opening.

See what we've been up to in our stores to create the safest space possible for you to shop without worry...

Our desks and payment points have been fitted with industry-standard glass screens to protect yourselves and our staff from the spread of the virus.

All desk spaces and screens are cleaned regularly each hour to ensure a cleaner, safer shopping environment.

Each desk has also been moved to adhere to social distancing rules meaning our sales teams can maintain a safe distance from fellow colleagues.

On re-opening, we will kindly be asking all of our customers to follow the social distancing guides we have placed in store.

As well as providing clear signage, our friendly sales team will be here to help you with any questions if you're not sure about something.

We will always ensure that the stores never become over crowded to make sure that you and our staff feel as safe as possible.

Along with our implemented social distancing guidelines, we will also have a strict cleaning procedure in place to ensure the highest levels of hygiene throughout our stores. 

We know it's important for our customers to touch and feel our furniture as a part of the buying process. That's why we'll be cleaning the showrooms every hour and always wipe down surfaces after they've been touched. 

There will also be hand sanitisers available for you to use which we will encourage on entry and exit of the stores. 

If you have any queries on our COVID-19 procedures, please get in contact and we will be happy to answer your questions to make you feel as safe and reassured as possible.

We are confident that our stores are now prepared for re-opening whenever the government sees fit and hope that you won't hesitate in visiting us.