Nationwide Delivery

Delivery Details

  • You will only pay one delivery charge for multiple items. The item that has the highest delivery charge is the one that you will pay.

  • We'll deliver all of your items at the same time when possible. On some occasions we will dispatch products from different locations and this may cause them to be delivered on different days. We would only do this with your permission.

  • We use our own vehicles and a selection of trusted couriers to deliver furniture and accessories across the UK.

  • Deliveries to the Scottish Highlands, UK Islands and Europe may incur an additional charge. For these areas please contact us for an accurate delivery quotation.

Longer Lead Time Details

Deliveries dates for items with longer lead times will be arranged over the phone. It usually takes around 2 weeks for most furniture items to be delivered but do remember to check the product page for delivery lead times. After a delivery date has been agreed, you will receive a text message and email confirming the date along with a delivery time. On the day of delivery, our friendly drivers will call you when they're 30-60 mins away. Our drivers are a well trained furniture delivery team who will accommodate your delivery needs including delivery to room of choice - even if that's upstairs.


Deliveries & Communication

Once you have placed your order you will receive a confirmation email listing the goods that have been ordered along with your delivery address and order number. If you have placed your order via the phone we recommend that you check your order confirmation to ensure all the details are correct.

If you have ordered an item with lead time of 'next day,' we will contact you the next working day to arrange delivery. For the majority of in stock products, delivery time will be within 5 working days.

We will keep you up to date with orders that have long lead times or those that are currently out of stock. All delivery lead times are listed on the product page.


Order Amendments

All orders can be amended before dispatch; orders must be amended via email to

Made to order items can only be amended before they have been put into production - usually 5 working days.

You can amend your delivery address up to 24 hours before your delivery date.

If you wish to add anything to your order please just call us on 0345 4677276 or email stating the products you wish add along with your order number.

FW Prime 

Order today.

Dispatched tomorrow.

Delivered within 48 hours of dispatch.


(FW Prime is available on selected products only, look for the FW Prime banner to see if your product qualifies for this express delivery service)